Can I Try Faro Internet Before Committing?

Yes — while we don't offer a free trial, we do have a 2-week money-back guarantee with no questions asked.

That means you can try our service risk-free:

• If you're not satisfied within the first 14 days, we’ll refund your payment for that month.
• There are no contracts, so you’re free to leave at any time after that.

What You Need to Know:

• We don’t lock you into long-term agreements.
• You’ll only pay for the current month — no cancellation fees.
• The money-back guarantee applies to all fibre plans, including HyperFibre.

Switching from Another Provider

If you're currently with another provider:

• Let us know your full address, including apartment number if applicable.
• We'll check what type of Chorus terminal is installed at your location.
• If the terminal needs to be replaced (e.g. for HyperFibre), Chorus may require up to 4 weeks to complete the switchover.

Already Have Your Own Router?

No problem — if your router supports HyperFibre speeds, you can use it with our service.